Strange beds and the excitement of experiencing a new space can make hotel lodging a little hectic when it comes to traveling with children. It's a good idea to make a few preparations before traveling to ensure order and relaxation when you get to your hotel, as opposed to stress and mayhem. Bringing along a special lodging bag full of entertainment, snacks that encourage relaxation, and a few other amenities can make a big difference in how well your children behave while spending time in the hotel room. This blog is designed to offer parents useful tips and tricks for traveling with kids, and for making the most out of lodging no matter what accommodations may be available.
The hotel industry is one of the toughest businesses to manage and to succeed in. In many major cities, you will have plenty of competition and with the rise of sites like Airbnb and Vrbo, it can make it even harder to compete. If a hotel is having trouble keeping up with their competition there is one important thing you can do to help, you can hire a hotel consultant to help you find the areas of your business in which you can improve.
Here are some top reasons why you need to hire a hotel consultant.
Find Issues With Appearance Of The Property
If you own an older hotel or even one that is a few years old but might need upgrading or renovations, a hotel consultant can walk through your property and find issues that need to be addressed.
Your older hotel might be somewhat outdated and less than modern and it might drive potential customers away. Hotel consultants can identify appearance issues such as upgrading and renovating bathrooms, living areas, the lobby, and hallways to keep the hotel looking fresh and modern. If you own a historical hotel, a consultant can help you decide on renovations that will give it modern conveniences while maintaining the overall historical look and feel.
Provide Training For Staff
If part of the problem with customers staying away from your hotel is the lack of customer service, then a hotel consultant can be hired to work with your staff to fix any issues there might be. A hotel consultant can provide training in customer service, how to speak with guests to get their problems resolved quickly, and to identify and rectify any issues they themselves see.
Hotel consultants can also provide motivational talks and help to inspire your staff to provide great customer service and to be proactive in giving suggestions about potential changes or upgrades to the hotel amenities that they believe would improve the customer's experience.
Provide Ideas For Better Point Of Contact For Guests
Many hotels still use outdated reservation systems and some hotels do not offer online booking for their guests. A hotel consultant can work with you to streamline your booking system and even help you choose an updated reservation system that not only allows your staff to book guests into the hotel but could potentially allow your guests to book their own reservations online.
Hotel consultants can potentially help you configure a way for your guests to do self check-ins as well. The point being, they provide ideas to improve a better point of contact and overall experience for your guests.
Share5 May 2021
